Guests are prohibited from smoking (cigarettes, cigars, pipes and the funny stuff) IN all our rental properties. Any residual signs of smoking indoors, or smoking debris outdoors, will incur additional charges ($250 minimum in case of evidence of smoking inside the rental) and the guest’s credit card on file will be charged. You may smoke […]
We do understand that it is important for you that your pet can travel with you – so some of our rental properties are pet-friendly and designated as such in the property listing. Unfortunately due to allergies, we cannot make any exceptions for pets in non-pet friendly homes. Please book a pet friendly home when you
Pet friendly properties Read More »
Neither the landlord nor us will be held responsible for any personal items left in a rental property. If you request us to retrieve and mail items left in the unit, you will be responsible for mailing/shipping charges plus $25.00 processing fee. Please use our form here to request service for any forgotten / lost items:
Items left in unit / Mail / Lost and found Read More »
We reserve properties on a “first come, first serve” basis. All our properties are bookable online, so we cannot offer the right of first refusal on rental properties. Please do not wait until departure to reserve, as many properties will be booked well in advance, especially in season. By booking early you might also avoid
How can I reserve my rental property for next year? Read More »
We ask you to help us get everything ready in time for our next guest. Please make sure the door is locked before leaving. Our staff will enter the home after your departure to complete the check out – no need to meet them: • House shall be left “broom clean.” Broom clean are at a minimum
Check out procedure Read More »
Some properties have BBQs for the guests to use (see property description). The BBQ is a courtesy by the owner and responsibility of the guest (gas and cleaning). Vacation homes (single family homes) have a propane BBQ, while condo associations usually provide community charcoal BBQs. BBQs are outside and not specifically cleaned during changeover. –
BBQ / Propane policy Read More »
