FAQs

Filter replacement

All filters like AC filters, fridge filters, water filters are replaced on factory recommended replacement schedules and during regular maintenance on changeover days. If you want a filter to be replaced during your stay, it is your responsibility to do so. We cannot provide or reimburse for any intermediate filter replacements outside our regular schedule

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Hot water

Hot water – Troubleshooting First step: a.) In Florida, the water heater can be on the other side of the house.  You need to let water run for at least 30 seconds but up to 5 minutes to get hot water. That is common in Florida! b.) Don’t rely on the markings on faucets etc.

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