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Television / Channels / Netflix

Troubleshooting

1.) All properties are equipped with basic/standard cable boxes or IPTV.  Many properties also provide Netflix for free (see property description).
For all TVs, the input shall be set to HDMI1 or HDMI2. You won’t get any programming if TV is set to “TV” input or AV.

2.) If you have a cable box marked with the brand name “Spectrum” then that property is on regular cable TV. The cable provider is Spectrum and for any outages, please call 1-855-222-0102. Sometimes they may need additional information, in this case, please contact us here: Please report here.

2b.) If there is a smart TV / smart TV box like Roku you will find instructions in the house. In this case, please report any issues here. Please report here.
IMPORTANT: NEVER UNLOG IN ANY APP. YOU WILL LOSE ACCESS TO TV SERVICES UNTIL A TECH COMES OUT AND HE WILL CHARGE YOU FOR THAT SERVICE CALL.

Warranted TV / Extra Bedroom TVs

All properties are equipped with standard TV service, however, we do not warrant it 24/7. Florida room are provided as a courtesy by the owner.
If you encounter an outage with any TV, we try to assist. Please report here.

IP TV / Roku Players

Do NOT log out from any services like YoutubeTV or Netflix. We cannot provide access credentials over the phone. So when logging out, it may take serveral days until somebody logging the device back in. If you find an logged out device upon arrival, please report it here asap:  report it to us.

DVD Players / Stereo Systems

These gadgets are provided by the owners as a courtesy or were left by previous guests. Feel free to use, but we are not warranting or supporting them.

HINT: DVD / Media Player: Some properties are owned by foreign nationals and the DVD player might be a European / Asia models which will not able to play US DVDs due to licensing limitations.

If you find inoperable equipment, feel free to inform us. However, we can not provide a replacement for such equipment. You may not discard any such equipment since our inventory list would show a deficiency after your move-out which you are responsible for. In many cases, these items are not defective.