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Roku Television / Channels / Netflix

Troubleshooting
NEVER EVER RESET ANY TV-DEVICE ON YOU OWN!!! YOU MAY LOSE ALL TV SERVICES FOR AN INDEFINITE TIME AND WE RESERVE THE RIGHT TO CHARGE YOU FOR RESETTING BY A TECH. MINIMUM CHARGE $75.

PLEASE PLEASE!: Please report any outage here

1.) Properties equipped with a Roku TV or Roku Player are on IPTV.  Many of those properties also provide Netflix for free (see property description).
For all TVs, the input shall be set to HDMI1 or HDMI2. You won’t get any programming if TV is set to “TV” input or AV.

2.) If there is a smart TV / smart TV box like Roku you will find instructions in the house. In this case, please report any issues here. Please report here.
IMPORTANT: NEVER UNLOG IN ANY APP. YOU WILL LOSE ACCESS TO TV SERVICES UNTIL A TECH COMES OUT AND HE WILL CHARGE YOU FOR THAT SERVICE CALL.

Warranted TV / Extra Bedroom TVs / Playstation TVs in extra bedrooms

All properties are equipped with TV service in the living room and master bedroom. Some properties may have additional TVs in other bedrooms, pool area etc. However, we do not warrant any extra TVs. We also noticed, owner sometimes place TVs in additional rooms just for the enjoyment of their kids or themselves. Those TVs may not be connected to regular TV channels and we cannot warrant or connect those TVs. However feel free to connect any devices you bring in like a Playstations, Chromecast or DVD players to those TVs.

If you encounter an outage with any TV, we try to assist. Please report here.

IP TV / Roku Players

Do NOT log out from any services like YoutubeTV or Netflix. We cannot provide access credentials over the phone. So when logging out, it may take serveral days until somebody logging the device back in. If you find an logged out device upon arrival, please report it here asap:  report it to us.

DVD Players / Stereo Systems

These gadgets are provided by the owners as a courtesy or were left by previous guests. Feel free to use, but we are not warranting or supporting them.

HINT: DVD / Media Player: Some properties are owned by foreign nationals and the DVD player might be a European / Asia models which will not able to play US DVDs due to licensing limitations.

If you find inoperable equipment, feel free to inform us. However, we can not provide a replacement for such equipment. You may not discard any such equipment since our inventory list would show a deficiency after your move-out which you are responsible for. In many cases, these items are not defective.