Some properties offer electric heater service optional for an additional charge, you will find that information in the property description.
The temperature of swimming pools varies and highly depends on the current day and night temperatures. Therefore, we can not gurantee or promise on a certain pool temperatures during the time of your stay.
This service (electricity for pool heat) must be requested, paid and turned on by our service personnel. Please order pool heat in advance at least 1 week before arrival for it to be turned on by the time you arrive. Reason is, we need to send somebody physically to the property to turn the service on. We try to do our best if you order shortly before or during your stay. But it may take a 1-2 days until pool heat can be turned on.
ORDER POOL HEAT HERE: POOL HEATER SERVICE ORDER FORM
Unless you specifically request, pool heat will be turned on at the day of your arrival. Depending on outside temperatures, weather, and wind, any pool will take 1-3 days minimum to heat up. During or after period of cold weather (cold nights) it may take longer. 20,000 to 40,000 gallons of water take a certain amount of energy to get heated which takes its time…
You may request pool heat to be turned on 3 days before your arrival and these days will be charged additionally at the same rate. However, this needs to be requested and is only available if ordered well in advance.
There is an activation and deactivation fee ($25 each = $50, we need to send somebody out to the property to make changes) and a daily charge for pool heat electricity ($10 – $20 depending on the property – see property description), minimum charge for pool heat is one week.
Again, please be advised, we do not guarantee a specific pool temperature. Pool temperature depends on weather, wind and other factors. Even if it ok during the day, night time can be chilly can “hurt” the pool temperture. You pay for electricity for the pool heater for a minimum of 6 hours to max. 8 hours per day. (Extending these hours would overproportionally increase the power consumption and your cost, since there is simply not enough “heat” in the air to transfer to the water during very chilly nighttimes.) The pool heater thermostat will be set to 82-84°F, but on or after cold days or nights this temperature will most likely not be reached.
Without optional pool heat pool temperatures can go down to 55 to 60°F in January to March depending on weather. The pool heater will help heating the pool, however you should not expect “bathtub temperatures” when it is chilly outside.
Only our service person may change settings of pool equipment.
—-> Guests are not allowed to manipulate pool equipment/ heater programming under any circumstances.
Tampering with pool equipment may result in repair costs payable by the guest.
Pool heat can only be requested for the entire length or remainder of your stay. It can not be turned on/off intermittingly (except for long-term seasonal guests > 1 month).
There is an additional fee for each time we need to change the pool heat setting.
Understanding pool heat
—-> The pool heater and circulation pump are usually running during daytime hours (between approx. 10 am and 4 pm). Both are off at night!
IMPORTANT: No water circulation or a red light at the equipment does NOT indicate any malfunction when the pump is off.
Disclaimer: It is your responsibility to keep water level at the correct height between pool service visits. If water level gets too low (due to evaporation between pool service visits) the pool heater will NOT work. During times of low precipitation, evaporation may lower the water level to a degree where the circulation pump is sucking air. Consequently the pool heater will not work. Instructions for Correct water level see here. No REFUNDS if this happens!
The pool heat cannot be set higher than that maximum temperature (85°F) in order to keep chemicals balanced. If you want a “hot” pool you need to book a property with SPA. Swimming pools are NOT intended for higher temperatures. Setting a pool to a higher temperature would trigger additional maintenance (bi-weekly pool service, increase in chemicals usage, increase in electricity) which are NOT included in the pool heat fee.
Disclaimer: Optional pool heater service does not guarantee a specific water temperature. The service fee is for having the pool heater switch activated. You are entitled to use electricity for the pool heater for 6 – 8 hours per day. No guarantee on a warm pool or specific temperature.
Properties with combined a spa/pool:
If you would like to use the spa you will need to order pool heat otherwise, the spa won´t heat up.
During usage of the spa, the pool will not be heated. Switching between the pool/spa will trigger a protection pause for the heat pump. So using the spa will practically prevent the pool from being heating during that time. Since there is a pool automation system installed the temperature reading on the heat pump itself will not be accurate.
Spa usage is limited to 2 hours at a time.
You will find more information in our terms/conditions.
DISCLAIMER: Malfunction of the spa happens from time to time. Optional pool heat service is intended for pool heating, spa heating is just an additional benefit when purchasing pool heat. The spa will NOT be heated if pool heater service is not activated.
Malfuction of Spa (Jets, blower etc) does not entitle for a refund for optional pool heater service as long as pool heater was working and available for swimming pool.
Pool heat is a charge for electric power and depreciation on the pool heater. Therefore, we cannot provide any discount or reductions on pricing for pool heat.