All our homes have an electronic combination lock, so there’s no key to pick up or lose. Because the code changes on a regular schedule, it’s more secure than a traditional key.
You’ll receive your code by email after your final payment is processed. We send it three times — about 14 days, 3 days, and 24 hours before arrival — so you have it handy on arrival (we suggest printing it). Please add our email address to your safe-senders list and check your spam folder, especially with Hotmail, Live or Outlook accounts.
We use two lock types:
- Schlage locks: to lock, press the Schlage button and turn the thumbturn — no code needed. These lock automatically after a few seconds.
- Combo-code locks: simply enter your personal code to open.
If you received a 10-digit code, you can replace it with a 4-digit code of your choice. Codes are updated from time to time and, as with any lock, we’re unable to change a code on demand.