What time can I check in, and how do I get into the home?

Check-in: 4pm
Check-out: 11am

No early check-in, late check-outs.

We are unable to provide early / late check-outs, since properties need to be cleaned for the next guest. If you are arriving early, feel free to drive by an hour before, but we don’t have the real time info in our office at this time.

We suggest booking the day before / after in cases you need that.

General check-in / check-out.

Your home is ready after 4:00 PM EST. All of our properties have electronic locks, so there’s no office visit and no check-in desk — we’ll email your personal door code ahead of time (7, 3, and 1 day before arrival). If you don’t see it, please check your spam folder.

Our housekeeping team works hard to have everything ready by 4:00, but on very busy days, or if a repair is needed, it can occasionally take a little longer. We’re not able to offer compensation for delays of up to 3 hours, but if it helps, just ask and we’ll try to give you the same extra time at check-out.

Need the details? See how to access the property and our check-in and check-out times