FAQs

We’d love to, but we don’t keep a separate list of usage tips for each home beyond what’s shown in the property listing. If something isn’t working as expected during your stay, just reach out and we’ll be glad to help.

Owner closets  All our rentals are individually owned. Owners reserve the right to occupy one o more closets for their belongings while they are not here. Consequently, some closet may be unavailable for guests’ use. However you may use that bedroom for sleeping. Owners may also occupy other closets in the main living room, hallway.

All filters — air-conditioning, fridge and water — are changed on the manufacturer’s recommended schedule and during regular maintenance on changeover days. If you’d like a filter changed during your stay, you’re welcome to do it yourself, but we’re not able to provide replacements or reimburse for them mid-stay.

In Florida the water heater is often on the far side of the house, so the first step is to let the water run — anywhere from 30 seconds up to 5 minutes — before it turns hot. This is normal here. Don’t rely on the hot/cold markings on the faucet. If the hot side

Our homes are in quiet residential neighborhoods, and we’d love for you and your neighbors to enjoy a peaceful stay — for many of them, it’s just an ordinary day next door. For that reason, we don’t allow parties, large gatherings, family reunions, or events at our properties. If you’d like to celebrate with a