You will receive the combination code by email after final payment was received. We send the combo code email 3 times to make sure you receive it and have it handy when you arrive (we suggest printing it through): Approx. 14 days, 3 days and 24 hours before arrival.
IMPORTANT: Make sure to whitelist our email address firstname.lastname@example.org with your email provider to receive all communication. Please check your “other/Spam” folder. If you use a Hotmail / Live / Outlook email account, these are the accounts having issues all the time!
If your booking is past one of these dates, you will receive the next one. So let’s say you book and pay 12 days in advance, your code will be emailed 3 days and 1 day before arrival.