The Damage Deposit Waiver (DDW) provides coverage for accidental damages to your vacation unit during your stay.
What is the DDW program?
DDW stands for “Damage Deposit Waiver” and means you do not need to place an additional security deposit with your reservation. DDW fee is non-refundable.
Why the DDW program?
- With the DDW, you don’t have to worry about putting up a security deposit or how much will be returned when you get home.
- Return home with vacation memories, not repair costs. DDW is automatically included in your online reservation, the cost and repair of covered accidental damage will be handled by Suncoastvacation.com.
- Stay balanced. The DDW program can save you from tying up your cash or credit line(s) while you are on vacation.
What does the DDW program cover?
- DDW covers things like carpet spills, furniture tears, broken lamps, broken screen doors and more, however all damage must be reported to us prior to your departure.
What is not covered by the DDW program?
- Intentional property damage.
- Pet damage.
- Damage caused by automotives.
- Wear and tear
- Any damages exceeding $500 per stay.
- Any unreported damages. Make sure to notify us of any damages prior to your departure.
- DDW is intended for the regular run of business.
In cases we become aware of exceptional circumstances, a security damage deposit or hold on the credit card may be required anytime.
Examples are: Negative background check results, partying, more people on the property than in reservation etc.
Can I place a security deposit in lieu?
Yes, however, we do not recommend it.
Minimum security deposit amount is $1,000 and must be placed in secure funds (only acceptable, wire transfer) 30 days before your arrival / within 24 hours after booking (whatever comes first). Our bank charges about $35 (if you are international, it’s about $80) for the handling of the wire transfers (in and out) on our side. These fees will be your responsibility and deducted in any case. In addition, we have to charge a nominal fee for the handling of a security deposit in a separate Escrow account. All those fees are non-refundable and probably exceed the DDW fee.