We know plans can change, so here’s how cancellations work.
For bookings made directly on suncoastvacation.com, please send your cancellation in writing using our cancellation form before your arrival date. Once submitted, requests are final. If you booked through a third-party site like VRBO, you’ll need to start the cancellation there, in their app or website.
Our policy:
- 31+ days before arrival: your reservation deposit and any prepayments are non-refundable.
- 30 days or fewer before arrival: the full amount is non-refundable.
This applies even if the home is re-booked, in line with standard travel-industry practice. We’re also unable to change dates or give credit for unused nights or early departures.
Because payments are non-refundable, we strongly recommend buying third-party travel insurance when you book — it’s the best way to protect yourself if something unexpected comes up. You can also review our reservation deposit details.