Our charges will show as “Suncoast Vacation” or “Anna Maria Island Real Estate LLC” on your credit card.
You will always get the best price when booking directly on our website www.suncoastvacation.com
If you made your booking through a 3rd party website like VRBO, Expedia, Booking.com or fewo-direkt.de those websites are run by independent companies. They are reselling our properties. So by using their sites you agreed to an additional (service) fee from them. This was disclosed when making the reservation on their website.
We do not have specific information about these 3rd party fees. These fees do not benefit us nor do we even know how much they charge. These fees are always on top what we charge. Consequently, those fees don’t show on your rental agreement with us. It’s a fee you agreed when making the reservaton on those websites.
Unfortunately, if you realize you were charged a fee after making a reservation through any of those companies, we are out of luck. “Cancel and rebook” would be considered fraudulent, so we are not able to support that. All standard cancellation policies would make that route unattractive as well.
But you better know for for your next year’s reservation:
—> The BEST PRICE (and no junk fees) is always on: www.suncoastvacation.com
Non-acceptance of booking request:
We reserve the right to deny any booking request for any reason before we finally confirm it (usually within 24 hours, most of the time much less).
1.) If you made the request directly on our website www.suncoastvacation.com and you receive a non-acceptance / cancellation notice: No action is necessary and your CC will not be charged.
2.) If your request was made thru a 3rd party website (like VRBO) you may need to contact them if they charged you for THEIR service fee. Our part is handled automatically and you won’t be charged.
Unfortunately, we have no information about any of their charges and their process for refund.
We are a fully licensed Florida Real Estate Company. You can check our license with the state of Florida here:
Anna Maria Island Real Estate LLC dba Suncoast Vacation
Bradenton, Florida, 34205